General information
Mangholm
Organic farming and farm shop
CVR: 34 84 60 81
Hillerødvej 20, 3400 Hillerød
info@mangholm.dk
Has been around since 2013
Payment
At mangholm.dk you can pay with:
- Payment cards, including VISA/Dankort, VISA, VISA Electron, Mastercard and Maestro. It is not possible to pay with "pure" Dankort.
- MobilePay Online by Danske Bank
When you pay with a payment card on mangholm.dk, you enter your card information in a payment window provided by ePay, which encrypts your card information so that neither Mangholm nor any other third party has access to it at any time.
The money is deducted from the card at the earliest when ordering or when paying a deposit. Please note that it may take several days before we withdraw the amount.
Right of withdrawal
You have a 14-day right of withdrawal when you buy from us.
The cancellation period expires 14 days after the day you:
- obtains physical possession of the last item when it concerns an agreement for several different items ordered in one order and collected individually
- receives the last lot or the last part in physical possession when it concerns an agreement for the collection of a product consisting of several lots or parts
You must notify us within 14 days of receipt that you wish to cancel your purchase. In your message, you must make us clearly aware that you wish to exercise your right of withdrawal.
NB: The right of withdrawal does not, however, cover food, beverages or other goods which are assumed to deteriorate or become obsolete quickly (see Consumer Contracts Act §7, subsection 2).
You lose your right of withdrawal if you break the seal on goods that are not suitable for return for health protection or hygiene reasons.
Return
If you wish to return one or more of your items, please contact us in advance (see contact information at the top or on the page Contact) where further details will be agreed. Please have order confirmation or other similar proof of purchase available.
Right of complaint
When shopping at Mangholm, there is of course also a 24-month warranty, which may be limited by durability. If a product is faulty or otherwise does not meet the customer's expectations, we ask that you contact Mangholm immediately so that, depending on the specific situation, a possible exchange, money back or price reduction can be agreed.
Access to complaints
If you want to complain about your purchase, please use the contact formIf we are unable to find a solution, you can file a complaint with the Danish Consumer Complaints Board – www.forbrug.dk, if the conditions for this are met.
Questions about the terms and conditions
If you have any questions about our trade policy, you can always contact us at:
Mangholm
Hillerødvej 20,
3400 Hillerød
E-mail: info@mangholm.dk
Note: Terms and conditions
If you want to read about what we do with your personal information, please read our privacy policy.